Privacy Policy 

Privacy Policy

Effective Date: 11/22/2024

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RA Tax Consultants ("we", "us", or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, and communicate with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes details that you provide us voluntarily, such as your name, email address, phone number, business information, financial data, and tax-related records.

• Financial and Tax Information: We collect financial data necessary for tax preparation, bookkeeping, and financial consultation, including bank account numbers, income details, tax returns, and any other financial documents required to deliver our services.

• Tax Information for Dependent Children: As part of our tax preparation services, we may collect personal and tax-related information for dependent children, such as Social Security numbers, birth dates, and information related to tax benefits or credits (e.g., Child Tax Credit, Dependent Care Credit). This information is used strictly for the purpose of preparing accurate tax returns and ensuring compliance with applicable tax laws.

• Technical Data: When you visit our website, we may collect technical information automatically, including your IP address, browser type, operating system, device type, and browsing activity through cookies or similar technologies.

• Communication Data: Any information you provide when you communicate with us, including feedback, questions, support inquiries, and other interactions.

 

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Our Services: We use your personal and financial information, including information related to dependent children, to prepare taxes, provide bookkeeping services, offer consultations, and meet your other business or tax-related needs.

• To Communicate with You: We may use your contact details to send important updates, reminders about your account, and information about your tax filing or bookkeeping services.

• To Improve Our Services: We may analyze data on how you use our website or services to enhance the user experience and improve our offerings.

• For Legal and Compliance Purposes: We may use your data to comply with legal obligations, such as tax reporting, responding to government authorities, and processing legal requests.

• For Marketing Purposes: We may contact you with newsletters, promotional offers, and updates about services that may interest you, provided we have your consent.

 

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party vendors and service providers who assist us in performing our business operations, such as payment processors, hosting providers, and email service providers. These third parties are required to handle your data in compliance with this Privacy Policy and applicable law.

• Legal Obligations: We may disclose your information to comply with legal requirements or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you if your data is transferred in such a manner.

 

4. Data Protection and Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These include encryption methods, firewalls, and access controls to safeguard the data stored within our systems.

However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

 

5. Your Rights Regarding Your Data

Under applicable privacy laws, you have the following rights regarding your personal data:

• Right to Access: You may request access to the personal data we hold about you.

• Right to Rectification: You may request correction or updates to your information if it is inaccurate or incomplete.

• Right to Deletion: You may request that we delete your personal data, subject to legal and contractual restrictions.

• Right to Object: You may object to the processing of your personal data for certain purposes, such as marketing communications.

• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

• Right to Withdraw Consent: If we rely on your consent for processing certain types of personal data, you have the right to withdraw your consent at any time, which will not affect the lawfulness of any processing carried out before the withdrawal.

If you wish to exercise any of these rights, please contact us at the details below. We will respond to your request within a reasonable timeframe, as required by applicable law.

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and personalize content. Cookies are small data files stored on your device that allow us to track your usage patterns and preferences.

You can manage cookie preferences through your browser settings, including disabling cookies. However, please note that some features of the website may not function properly if cookies are disabled.

 

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

 

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. In some cases, however, we may collect information related to dependent children as part of tax preparation services. We collect this information for the sole purpose of ensuring accurate tax filings and compliance with tax laws (e.g., Child Tax Credit, Dependent Care Credit). If we become aware that we have collected personal data from a child under 18 without proper parental consent, we will take steps to delete such information.

 

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to and processed in the U.S., where our servers are located. By using our services, you consent to the transfer of your personal data to the U.S. and other countries.

 

10. Changes to this Privacy Policy

RA Tax Consultants reserves the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:

 

RA Tax Consultants
Ariel Walters, Tax Accountant | Owner
Phone: 470-838-5003
Email: info@rataxconsultants.com
Business Address: 2995 E Point Street #118, Atlanta, GA 30344